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Terms of Service & Client Services Agreement

This is a binding legal agreement between 1SitePRo LLC (doing business as InmateResearch and Pena Data Research & Analytics) and you, the individual or entity purchasing or requesting services ("Client"). Please read all of it before placing an order.

1SitePRo LLC is not a law firm. Nothing on this site or in any deliverable is legal advice.

Last updated: June 8, 2026 · Effective upon purchase, account creation, or use of the Services.

Electronic Acceptance (Clickwrap). By clicking any "Buy," "Order," "Pay," or "Submit" button, by completing checkout, by submitting an intake form, or by accepting delivery of any report or deliverable from 1SitePRo LLC, you acknowledge that you have read, understood, and agreed to be legally bound by this Agreement, the Privacy Policy, and all disclaimers posted on this site. If you do not agree, do not use the Services.

1. Parties & Contact

Service Provider ("Provider"): 1SitePRo LLC, a New Jersey limited liability company, d/b/a InmateResearch and Pena Data Research & Analytics. Principal contact: Orlando Peña, Founder. Elizabeth, New Jersey 07208. Email: [email protected].

Client ("You"): The individual or entity who purchases, orders, requests, or otherwise uses the Services.

2. Nature of Services Data Research & Analytics Only

1SitePRo LLC provides data research, record-lookup, and analytics services. This includes, without limitation: locating inmates in public federal, state, and ICE detention records; calculating earned-time credits using published statutes and agency formulas; summarizing publicly available sentencing policy; preparing informational reports; and assembling administrative packets using publicly filed forms and publicly available procedures (collectively, the "Services").

The Services are informational and research-based only. The Services are not, and shall not be construed as, the practice of law, the provision of legal services, the provision of legal advice, or legal representation. Our deliverables are work product of a research firm, not legal counsel.

3. No Attorney-Client Relationship. No Legal Advice.

1SitePRo LLC is not a law firm. Orlando Peña is not an attorney. No employee, contractor, or representative of 1SitePRo LLC is a licensed attorney acting in such capacity with respect to the Services.

Nothing in this Agreement, on the Site, in any report, email, message, packet, consultation, phone call, or other communication from 1SitePRo LLC shall be construed as: (a) legal advice; (b) the practice of law; (c) the formation of an attorney-client relationship; (d) a substitute for advice from a licensed attorney; or (e) a representation that any particular legal outcome will occur. For legal advice concerning any criminal matter, appeal, sentence reduction motion, clemency petition, parole hearing, or other legal proceeding, Client must consult a licensed attorney admitted in the applicable jurisdiction.

4. No Guaranteed Outcomes

1SitePRo LLC makes no guarantee, warranty, or promise of any specific legal, administrative, or factual outcome, including but not limited to: early release, reduction of sentence, grant of clemency, grant of parole, approval of compassionate release, approval of RDAP or First Step Act credits, transfer to another facility, response by any government agency, or any other result. Outcomes are determined solely by courts, parole boards, corrections agencies, governors, the President, and other decision-makers outside the Provider's control.

5. Sources & Accuracy of Information

The Services rely on publicly available data and information provided by Client. Public records may be incomplete, outdated, or contain errors. 1SitePRo LLC uses reasonable care to compile accurate reports from such sources but does not warrant the accuracy, completeness, or currency of any third-party data, public record, or calculation based on same. Client is solely responsible for the accuracy of information Client provides, and for verifying any critical fact with the underlying agency or an attorney before acting on it.

6. Deliverables & Acceptance

Deliverables (reports, packets, PDFs, consultations, or other materials) are delivered by email to the address Client provides at checkout or intake. Delivery is complete when transmitted by Provider; Provider is not responsible for spam filters, incorrect email addresses, or Client's failure to open or download a transmitted file. A Deliverable is deemed accepted upon the earlier of: (a) Client's written confirmation of receipt; or (b) forty-eight (48) hours after Provider transmits the Deliverable, absent written notice of a specific, identified material defect from Client within that window.

7. Fees, Payment & Absolute No-Refund Policy

Fees are those stated at checkout and are payable in advance in U.S. dollars. Payments are processed by Stripe (PCI-DSS Level 1 certified). ALL SALES ARE FINAL. NO REFUNDS ARE ISSUED UNDER ANY CIRCUMSTANCES. This includes, without limitation:

  • Change of mind or change of circumstances after payment
  • Dissatisfaction with research results or conclusions
  • Outcomes produced by courts, parole boards, corrections agencies, or other government bodies outside Provider's control
  • Client-supplied information that was inaccurate, incomplete, or incorrect
  • Failure to read or review a delivered digital product
  • Request for a different scope or format than what was ordered
  • Any other reason whatsoever

Inmate number validation safeguard: Provider's intake system is programmed to accept only verified, valid inmate identification numbers that match actual records in the applicable federal, state, or ICE database. The intake form cannot be completed with an incorrect or unrecognized inmate number. Because this technical validation occurs before payment is accepted, Client's claim that incorrect inmate information was submitted is not a valid basis for a refund request or chargeback — the system prevented submission of invalid data prior to payment clearing.

Chargeback policy: Client agrees to contact Provider at [email protected] before initiating any chargeback or payment dispute. Chargebacks filed without first contacting Provider will be contested with full documentation of delivery. Filing a fraudulent chargeback for a delivered digital product may constitute fraud under applicable federal and state law and will be referred to legal counsel.

Attorney demands: Any demand letter, legal threat, or attorney correspondence seeking a refund for Services covered by this no-refund policy will be referred to Provider's legal counsel and handled through binding arbitration as required by Section 14. Such demands do not entitle Client to a refund and do not suspend the arbitration obligation.

8. Client Responsibilities

Client represents and warrants that (a) Client has the legal right to request research concerning the subject person; (b) all information Client supplies is true and accurate to the best of Client's knowledge; (c) Client will not use the Services or any deliverable for any unlawful purpose, including harassment, stalking, fraud, or violating a protective order; and (d) Client is at least 18 years of age.

9. Privacy, Confidentiality & Data Protection

Provider treats all Client information — including personal information, case details, inmate data, communications, and documents — with complete and absolute confidentiality. The following commitments are absolute and unconditional:

  • Provider will NEVER sell Client personal information, case details, or inmate data to any third party, advertising company, data broker, marketing firm, law firm, attorney, or investigator.
  • Provider will NEVER rent, trade, license, or monetize Client information in any form.
  • Provider will NEVER disclose whether Client is or has been a customer of 1SitePRo LLC to any person making an inquiry, except as required by valid court order or subpoena.
  • Provider will NEVER share Client information with other families, other clients, or legal professionals without Client's explicit written consent.
  • Client information is used solely to perform the Services requested — not for profiling, behavioral advertising, or resale.

Data Destruction: Client records are retained for seven (7) years as required by law, and then permanently and securely destroyed. Client may request early destruction of records (outside mandatory retention periods) in writing to [email protected]. Destruction is permanent and irreversible.

ECPA Protection: All Client communications are protected under the Electronic Communications Privacy Act (18 U.S.C. § 2511). Unauthorized access to or disclosure of Client communications is prohibited by federal law.

See the full Privacy Policy for complete details, including Client rights under CCPA/CPRA, GDPR, and applicable state law.

10. Intellectual Property

All deliverables, templates, methodologies, branding, and site content are the intellectual property of 1SitePRo LLC. Client receives a non-exclusive, non-transferable license to use purchased deliverables for Client's personal use in connection with the subject matter. Client may not resell, republish, or redistribute any deliverable without Provider's prior written consent.

11. Disclaimer of Warranties

THE SERVICES AND ALL DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. PROVIDER DISCLAIMS ALL SUCH WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF 1SITEPRO LLC, ITS OWNERS, OFFICERS, EMPLOYEES, AND CONTRACTORS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY CLIENT TO PROVIDER IN THE NINETY (90) DAYS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL PROVIDER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOSS OF LIBERTY CLAIMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

Client agrees to indemnify, defend, and hold harmless 1SitePRo LLC and its owners, officers, employees, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to (a) Client's breach of this Agreement; (b) Client's misuse of any deliverable; (c) Client's reliance on any deliverable as a substitute for legal advice; or (d) any inaccurate information supplied by Client.

14. Dispute Resolution & Binding Arbitration

The parties shall first attempt to resolve any dispute informally by written notice to Provider at [email protected]. If unresolved after thirty (30) days, any dispute, claim, or controversy arising out of or relating to this Agreement or the Services shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, seated in Union County, New Jersey. CLASS-ACTION WAIVER: Each party waives any right to participate in a class action, collective action, or representative proceeding. Nothing in this Section prevents either party from seeking injunctive relief in a court of competent jurisdiction to protect intellectual property.

15. Governing Law & Venue

This Agreement is governed by the laws of the State of New Jersey, without regard to conflict-of-laws principles. Subject to Section 14, the exclusive venue for any action permitted in court shall be the state or federal courts located in Union County, New Jersey, and the parties consent to personal jurisdiction there.

16. Not a Substitute for Counsel

If Client's loved one faces a criminal charge, sentencing, appeal, parole hearing, clemency petition, or any other adversarial legal proceeding, Client is strongly encouraged to retain a licensed attorney admitted in the applicable jurisdiction. Nothing in the Services is a substitute for licensed legal counsel, and Provider expressly disclaims any role as counsel.

17. Modifications

Provider may update this Agreement from time to time. The current version is posted at this URL with a "Last updated" date. Continued use of the Services after an update constitutes acceptance of the updated Agreement.

18. Severability & Entire Agreement

If any provision of this Agreement is held unenforceable, the remaining provisions shall remain in full force. This Agreement, together with the Privacy Policy and any order confirmations, constitutes the entire agreement between the parties concerning the Services and supersedes all prior communications.

19. Contact

1SitePRo LLC
d/b/a InmateResearch & Pena Data Research & Analytics
Elizabeth, New Jersey 07208
Email: [email protected]
Web: https://inmateresearch.com

ACKNOWLEDGEMENT. By purchasing, ordering, or using any Service from 1SitePRo LLC, you acknowledge that you have read this Agreement, that you understand it, and that you agree to be legally bound by it. You further acknowledge that 1SitePRo LLC is not a law firm, that no deliverable constitutes legal advice, and that no attorney-client relationship exists or will exist with 1SitePRo LLC or Orlando Peña.